Account Manager

Enterprise Solutions - Sales


Strata (a Comcast company) is seeking an Account Manager for our Paris team. Strata is the leading provider of media buying systems powering over 1,200 media buying agencies and in-house advertisers globally. Our platform delivers a complete agency stewardship system for all media, and industry trading tools for publishers. That equates to over 8000+ media buyers globally that rely on Strata to effectively manage their business. Through a scalable, modular solution, with open APIs, Strata offers a flexible system to support a rapidly changing media buying landscape.
We have managed to create a place where people have fun, learn from each other, and continually build something that impacts the advertising industry. We’re proud to say that we’re succeeding and growing.

ABOUT YOU (Text Only)

Qualifications and required experience
- Graduate or Graduate-calibre
- Experience in Project Management
- ‘Can do’ problem solver approach
- Strong organisations skills
- Ability to contribute to a growing team in a relaxed but fast paced and highly motivated environment
- Enthusiasm and excellent communication skills are essential
- French & English speaking, Italian or Spanish is a plus
Nice to have’s
- Prior use of Zendesk and Jira
- Familiarity with adservers (Atlas, DCM, Sizmek)
- Experience working for a Media/ Media Agency / Advertising platform


Role & Responsibilities will include:
- Maanaging the expectations of Media Agencies 
- Assisting clients in the use of the software either on the phone, email or face to face
- Working closely with internal Product and Technical teams to develop or setup client requests
- Ensuring any client escalations are communicated and resolved in a timely manner/Follow up
- Contributing to and Supporting the team with new product rollouts
- Contributing to building processes for implementation of new functionality
- Managing implementation and configuration for all clients
- keep system documentation up to date
- Managing the users ‘trainings


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